Customer Support — Organized, Automated, and Faster Than Ever
Zendesk keeps every customer request, message, and support task in one place so your team can respond quickly and consistently. We integrate it with automations that cut response times, reduce busywork, and give your customers a better experience.
Table of Contents
Pain Points
How We Help
Real Impact
Pain Points
Most support teams run into the same challenges:
No clear workflow for managing tickets from multiple channels
Manual triage wastes time assigning tickets to the right agent
Inconsistent replies from agent to agent
Limited automation means repetitive tasks eat up hours
Overloaded agents unable to focus on high-priority requests
How We Can Help
Our Zendesk automation setup turns your help desk into a high-efficiency support hub:
Automated Ticket Routing
→ Assigns incoming tickets to the right department or person instantly
Macros for Fast, Consistent Replies
→ Prewritten responses for common questions save time and keep tone consistent
Multi-Channel Integration
→ Bring email, chat, and social messages into one inbox
Custom Reports & Dashboards
→ Track SLA compliance, response time, and agent productivity in real time
Self-Service Help Center
→ Give customers instant answers without opening a ticket
Featured Workflows
AI drafts the reply before you open Zendesk
AI notifies you if a ticket is urgent
Copy → Send → Perfect Support (1-Click)
Custom-Tailored Automations
Don’t see your exact workflow? We’ll design and build a custom automation to fit your unique process—so it works exactly the way you need.
Explore More Integrations
From Airtable to Twilio, we build deep, seamless automations across more than 6000+ platforms, including tools you already use.
Explore how each integration connects to your workflows by clicking on the icons below.
Choose Your Workflow
From Airtable to Twilio, we build deep, seamless automations across more than 6000+ platforms, including tools you already use.
Explore how each integration connects to your workflows by clicking on the icons below.
AI Powered Workflows
Onboarding
Lead Management
Revenue Ops
Interactive Voice Response System
Website & Chatbot
Custom Dashboards
Ready to automate your workflows?
Book a free 15-minute automation audit
Questions? Check our Apps We Automate hub or email support@speaktoomey.com.
