Our systems, go beyond traditional interactive voice response capabilities by integrating with your existing workflow tools. When a call comes in, the IVR system can automatically create tasks for employees, schedule follow-ups, or trigger specific actions based on the caller's input
Automatically generate tasks or tickets in project management or customer support platforms (like Asana or Zendesk) based on specific caller inputs or requests.
Send out automated SMS, email notifications, or alerts to customers or team members based on the outcome of the call or specific requests made via the IVR.
We configure the IVR to offer personalized paths and outcomes based on unique responses or inputs from the caller, ensuring a tailored interaction that addresses specific needs or inquiries with automations efficiently.